Privacy Policy

GymAura Privacy Policy

Operated by Moneyaura

Last Updated: 23 09 2026

01About Gymaura

Gymaura is a gym management and business communication platform operated by Moneyaura, a proprietorship business owned by Rahul Sharma and operating in India. Gymaura provides software services to gyms and fitness businesses, including gym management, member management, staff management, and communication features, including integration with the WhatsApp Business Platform.

This Privacy Policy explains how Moneyaura collects, uses, stores, protects, and shares information when gyms, their staff, members, and other authorized users use Gymaura.

02Information We Collect

2.1 Account Information

When a gym or organization creates an account, we may collect:

  • Name
  • Business/gym name
  • Email address
  • Mobile/phone number
  • Login credentials
  • Business information
  • Account and subscription information

2.2 Gym and Staff Information

Gymaura may process information relating to gym staff and authorized users, including:

  • Name
  • Phone number
  • Email address
  • Employee/staff ID
  • Designation
  • Salary or compensation information where entered by the gym
  • User role and permissions
  • Gym/branch access information

2.3 Gym Member Information

Gyms may enter member information into Gymaura, which may include:

  • Name
  • Phone number
  • Email address
  • Member ID
  • Membership information
  • Membership start and expiry dates
  • Plan information
  • Payment or amount-due information
  • Gym/branch information
  • Communication history where supported

The gym using Gymaura is generally responsible for determining what member information it enters into the Service and how that information is used.

2.4 WhatsApp Information

If a gym connects its WhatsApp Business Account to Gymaura, we may process information necessary to provide the WhatsApp integration, including:

  • WhatsApp Business Account identifiers
  • WhatsApp Business phone number identifiers
  • Phone numbers
  • Message content submitted through Gymaura
  • Message delivery/status information
  • WhatsApp template information
  • Information provided through WhatsApp Business Platform APIs

We use this information to provide the WhatsApp communication features requested by the connected gym.

2.5 Technical Information

We may automatically collect certain technical information when users access Gymaura, such as:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Application logs
  • Authentication and security events
  • Error and diagnostic information
  • Date and time of requests

03How We Use Information

We may use information collected through Gymaura to:

  • Provide and operate the Service
  • Create and manage accounts
  • Authenticate users
  • Manage gyms, staff, and members
  • Provide membership-management functionality
  • Send communications requested by gyms
  • Provide WhatsApp Business Platform functionality
  • Send automated notifications configured by authorized gym users
  • Process and display message delivery information
  • Maintain application security
  • Detect and prevent unauthorized access or misuse
  • Troubleshoot technical problems
  • Monitor application performance
  • Improve Gymaura
  • Provide customer support
  • Comply with applicable legal obligations

We do not use member information for unrelated purposes simply because it is stored in Gymaura.

04WhatsApp Business Platform

Gymaura may integrate with the WhatsApp Business Platform provided by Meta. When a gym chooses to connect its WhatsApp Business Account to Gymaura, Gymaura may use Meta's APIs to provide messaging functionality, including:

  • Sending WhatsApp messages
  • Sending approved message templates
  • Receiving WhatsApp message events
  • Receiving message delivery and status updates
  • Managing WhatsApp message templates
  • Processing WhatsApp Business Account and phone-number identifiers

The gym determines which WhatsApp communication features it uses through Gymaura. WhatsApp and Meta may separately process information under their own terms and privacy policies.

05How We Share Information

We may share information only as necessary to provide and operate Gymaura.

Service Providers

We may use third-party service providers for cloud infrastructure, database hosting, application monitoring, authentication, communication services, security, and technical support. These providers may process information only as necessary to provide services to us.

Meta / WhatsApp

Where a gym enables WhatsApp integration, information may be transmitted to Meta/WhatsApp through the WhatsApp Business Platform APIs in order to provide the requested messaging functionality.

Legal Requirements

We may disclose information when required to do so by applicable law, regulation, legal process, or valid governmental request.

Business Transactions

If Moneyaura is involved in a merger, acquisition, restructuring, financing, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

We do not sell personal information as a business practice.

06Data Security

We take reasonable technical and organizational measures designed to protect information from unauthorized access, unauthorized disclosure, loss, misuse, alteration, or destruction. Security measures may include access controls, authentication mechanisms, authorization controls, secure communications, logging, and other appropriate safeguards. However, no internet-based service can guarantee absolute security.

07Data Retention

We retain information for as long as reasonably necessary to provide Gymaura, maintain an active account, fulfill contractual or business requirements, meet legal or regulatory obligations, resolve disputes, enforce agreements, and maintain security and audit records. When information is no longer required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements and our operational practices.

08Data Deletion

Users or organizations may request deletion of information, subject to applicable legal, contractual, and operational requirements.

For information managed on behalf of a gym, requests may need to be submitted through the relevant gym or organization because the gym may control the underlying member information.

To request deletion of personal information or ask questions about data handled through Gymaura, contact us using the information provided in the Contact Us section below.

If certain information must be retained for legal, security, fraud-prevention, or legitimate operational reasons, we may retain that information for the required period.

09User Access and Control

Depending on the user's role and the functionality provided by the gym, users may have rights or controls relating to their personal information. A gym administrator may manage information entered into Gymaura on behalf of the gym. Requests concerning information controlled by a particular gym may need to be directed to that gym.

10Cookies and Similar Technologies

Gymaura may use cookies, local storage, session technologies, or similar mechanisms where necessary to maintain user sessions, authenticate users, protect accounts, remember application settings, maintain application functionality, and improve application performance. Where required, additional information about these technologies may be provided through the relevant product or website.

11Children's Privacy

Gymaura is a business-oriented platform and is not intended to be used independently by children. We do not knowingly collect personal information directly from children for purposes unrelated to the operation of the Service. If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

12Third-Party Services

Gymaura may integrate with third-party services to provide specific functionality. These services may have their own privacy policies and terms.

  • Meta / WhatsApp Business Platform
  • Cloud infrastructure providers
  • Authentication providers
  • Communication providers
  • Analytics, monitoring, or security services

We encourage users to review the privacy practices of third-party services where appropriate.

13International Data Processing

Depending on the infrastructure and third-party services used by Gymaura, information may be processed or stored in countries other than the country in which the user or gym is located. Where required, we take appropriate measures for such processing in accordance with applicable law.

14Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Gymaura, our services, applicable laws, our data practices, or third-party integrations. When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.

15Contact Us

If you have questions about this Privacy Policy, personal information handled through Gymaura, or a data deletion request, please contact us:

Moneyaura

Proprietor: Rahul Sharma

Product: Gymaura

Website: https://moneyaura.in/

Location: New Delhi, Delhi, India – 110041

Email: [Privacy/Contact Email]

16Additional Information for Gym Customers

Gymaura may process personal information on behalf of gyms and other organizations using the Service. In such circumstances, the gym or organization may determine what information is entered into Gymaura, why the information is collected, how the information is used, and how long the information should be retained.

The gym or organization may therefore have additional privacy policies or notices applicable to its members and customers.

Business Information

Legal NameRahul Sharma
Trade NameMoneyaura
ConstitutionProprietorship
ProductGymaura
Principal Place of BusinessGround Floor, 38-A, KH. No. 44/10, Arya Mohalla, Arya Mohalla Gali, Near Vaishno Mata Mandir, Nangloi, New Delhi, West Delhi, Delhi – 110041
Websitehttps://moneyaura.in/